NEW TERMS AND CONDITION.
This is to inform our clients and potential clients of a slight change in the terms and condition. This is a pretty simple proccess. PLEASE READ THROUGH CAREFULLY BEFORE ORDERING.
Thanks
DELIVERY:
Every product on our page is available for immediate delivery.
We now process orders only after payment has been confirmed which will be made via bank deposit or transfer. You can get the bank details by adding us via bbm or whatsapp or simply send a direct message on Instagram.
Once payment is confirmed, your order is processed and shipped the following day using local transport companies, depending on the transport company been used or your location, your order may take 2 days to get to you while using courier service (doorstep delivery) takes 2 to 4 business days, this is after SHIPPING not after PAYMENT.
Delivery and shipping fee apply ranging from, N1000 - N3500 depending on your location.
We also offer shipping to some neighboring countries.
PAYMENT:
We DO NOT offer pay on delivery service. All orders placed will be paid for before delivery.
INSTALLMENTAL PAYMENT:
We offer part payment and payment should be made in the space of 2 weeks. First payment should be atleast half of the full payment after which subsequent payment can be made once or twice, this must be completed on or before 2 weeks from the starting date. If payment is not completed on or before the 2 weeks timeframe, N500 will be charged daily as demmurage. (This is non negotiable)
REFUNDS AND EXCHANGE POLICY:
We DO NOT refund after payment has been made. In a case where the hair paid for is soldout, only then will a full refund be made. Please allow 24 - 48hours for refund to be made.
EXCHANGE can ONLY be made if the hair is returned 24 hours after it has arrived its destination. Before sending the hair please ensure the hair has not been tampered with and is in its original packaging or it will be sent back. Also ensure to contact us and pick out something else before sending the hair back and make additional payment if any.
Please note, unless you get a wrong order, delivery fee for returning and sending will be covered by you.
If you have any question, do not hesitate to ask.
Contact details:
Call/whatsapp: 07031205767
BlackBerry pin: D605D22F
Please subscribe to our BBM Channel for deals and offers: C003FEF4B
Instagram: @nuellsignature
